1. INTRODUCTION

At Relatable Consulting, we take the protection of personal data seriously. This Privacy & Cookie Policy explains how Relatable Consulting A/S (“Relatable Consulting”, “we”, “us” or “our”) collects and processes personal data when you visit our website, contact us, request consulting services, or otherwise interact with us.

2. DATA COLLEER

The data controller responsible for the processing of personal data described in this policy is:

Relatable Consulting A/S
CVR no.: 43368664
[CONFIRM REGISTERED ADDRESS]
Denmark

Email: contact@relatableconsulting.com
Website: relatableconsulting.com

If you have any questions about this policy or our processing of your personal data, you are welcome to contact us.

3. Personal Data We Process

The personal data we process depends on how you interact with Relatable Consulting.

When you contact us

If you contact us by email, telephone, through our website or through another communication channel, we may process information such as:

• Name
• Email address
• Telephone number
• Company and job title
• The content of your enquiry
• Other information you choose to provide

We process this information in order to respond to your enquiry, communicate with you and, where relevant, establish or develop a business relationship.

Depending on the nature of your enquiry, the legal basis for the processing will generally be Article 6(1)(b) of the GDPR, where processing is necessary in connection with entering into or performing a contract, or Article 6(1)(f), where processing is based on our legitimate interest in handling enquiries and managing our business relationships.

When you request a consultant or team

When you submit a request for consulting services, we may process information including:

• Name
• Company
• Email address
• Telephone number
• Information about the requested project, role or team
• Required skills and competencies
• Industry information
• Expected start date and workload
• Location
• Procurement information
• Budget or rate information
• Other information you choose to provide in your request

We use this information to understand your requirements, communicate with you and assess and identify relevant consulting resources.

The legal basis will generally be Article 6(1)(b) of the GDPR where the processing is necessary to take steps at your request prior to entering into a contract and, where applicable, Article 6(1)(f) based on our legitimate interest in providing and developing our consulting services.

Please avoid including sensitive personal data or other unnecessary personal information in free-text fields.

Customers and business partners

If you represent a customer, supplier, consultant, partner or other organisation with which we have or are considering a business relationship, we may process your professional contact details and information relating to that relationship.

The purpose is to establish, administer and maintain the business relationship, fulfil contractual obligations, manage projects, communicate with relevant contacts and comply with legal obligations.

The processing may be based on Articles 6(1)(b), 6(1)(c) or 6(1)(f) of the GDPR, depending on the circumstances.

4. Website and Technical Information

When you visit our website, certain technical information may be processed automatically.

This may include:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Date and time of visits
• Referral information
• Cookie identifiers and similar technical identifiers

Some processing is necessary to operate, secure and maintain the website.

Where we use analytics, statistics or marketing technologies that require consent, these technologies will only be used after you have provided the relevant consent through our cookie consent solution.

[VERIFY AGAINST ACTUAL WEBSITE/CMP CONFIGURATION BEFORE PUBLICATION]

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Necessary cookies

Necessary cookies support functions required for the website to operate correctly and securely. Where permitted by applicable law, these technologies may be used without your consent.

Statistics and analytics

We may use analytics technologies to understand how visitors use our website and to improve its performance and content.

Where consent is required, analytics technologies will not be activated until you have given your consent.

Current analytics providers: NONE

Marketing

We may use marketing technologies to measure campaigns or deliver relevant advertising.

Where consent is required, such technologies will only be activated after you have provided your consent.

Current marketing technologies/providers: NONE

You can accept or reject non-essential cookies through the cookie banner displayed on our website. You can also change or withdraw your consent at any time through [INSERT LOCATION/LINK TO COOKIE SETTINGS].

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

A current overview of the cookies and similar technologies used on the website should be available through our cookie consent solution.

6. Recipients and Data Processors

We may share personal data with suppliers and service providers where this is necessary for them to provide services to us.

These may include providers of:

• Website hosting and maintenance
• Email and productivity services
• CRM and business administration systems
• Cloud storage and backup
• Website forms
• Analytics services
• IT security and support
• Professional advisory services

Our data processors may only process personal data in accordance with our instructions and applicable data protection legislation, subject to the terms of the relevant data processing arrangements.

In some circumstances, information may also be disclosed where required by law or to public authorities where we have a legal obligation to do so.

[INTERNALLY VERIFY ALL PROCESSORS AND DATA PROCESSING AGREEMENTS]

7. Consultant Matching

Where you ask us to identify a consultant or team, information about the assignment and your requirements may, where necessary, be shared with relevant consultants or partners in order to assess availability, suitability and potential collaboration.

We seek to limit the information shared to what is necessary for the relevant purpose.

PERSONAL CUSTOMER CONTACT INFORMATION IS NOT SHARED

8. International Transfers

9. Retention and Deletion

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal requirements.

Retention periods depend on the nature of the information and our relationship with you.

As a general principle:

• Enquiries are retained for as long as necessary to handle the enquiry and for a reasonable period afterwards.
• Information relating to prospective customer relationships is retained only for as long as there is a relevant business purpose for doing so.
• Customer, contractual and accounting information is retained for the periods required under applicable law.
• Cookie consent information is retained for the period necessary to document consent and comply with applicable requirements.

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations. As a general rule, enquiries and information relating to prospective business relationships are retained for up to 24 months after the last relevant interaction, while information subject to statutory retention requirements is retained for the period required by applicable law.

When personal data is no longer required, it will be deleted or anonymised in accordance with our applicable procedures.

10. Your Rights

Subject to the conditions and limitations set out in the GDPR, you may have the right to:

• Request access to the personal data we process about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to processing based on our legitimate interests
• Receive certain personal data in a structured, commonly used and machine-readable format
• Withdraw consent at any time where processing is based on consent

If you wish to exercise your rights, please contact us at:

contact@relatableconsulting.com

We may ask you for information necessary to verify your identity before responding to your request.

11. Complaints

If you are dissatisfied with how we process your personal data, you are welcome to contact us.

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark

Further information is available from Datatilsynet.

12. Security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Access to personal data is limited to persons who require access for legitimate business purposes.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time, for example if our services, website technologies or legal obligations change.

The latest version will always be available on our website. The date at the top of this policy indicates when it was last updated.

Short privacy notice for the contact form

When you contact Relatable Consulting, we process the information you provide in order to respond to your enquiry. Please do not include sensitive or unnecessary personal information in your message. Read more about how we process personal data in our Privacy & Cookie Policy.

Short privacy notice for “Request a Consultant / Team”

Relatable Consulting processes the information you provide to understand your requirements, respond to your request and identify relevant consulting resources. Information about the assignment may be shared with relevant consultants or partners where necessary to assess suitability and availability. Please do not include sensitive or unnecessary personal information in your request. Read more in our Privacy & Cookie Policy.